A big thank you to everyone who responded to our client satisfaction survey. We were pleased to receive a high level of positive encouragement, as well as constructive feedback. The infographic below lays out some of the key results from the survey.
A clear majority of you are very happy with the service we provide, but we need to improve our response times, keep you updated, and make it easier for you to reach us. We are already implementing communication improvements and we believe you will notice a lift in this aspect of our service on your upcoming projects.
You can contact Sydney Pachmann, our new delivery manager, directly at anytime with job related questions or feedback. Please email firstname.lastname@example.org.